Frequently Asked Questions
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Why did you name your company The Ugly Pinch Pot?
We discovered our love of pottery while home during the pandemic, using air-dry and oven-baked clay. When the world finally re-opened, we signed up for a pottery class, giving us access to the studio’s kiln. Our first class was learning about making pinch pots; however, we ‘may’ have been a little preoccupied and missed the instructor asking for a pinch pot from everyone before leaving. We spent the last few minutes of class pinching so fast we thought our fingers would fall off. A few weeks later, after classes on glazing and firing, we completed our intro to pottery class, and we were presented with our final pinch pots. They were terrible! We promised to hide them, never to be seen again. In early 2024, our pottery became more than a hobby, and we found ourselves needing a business name. One afternoon, our brainstorming turned into giggles as we talked about our pinch pots. Those ugly pinch pots. The name seemed perfect!
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Where can I shop and purchase your pieces?
In April 2026, we were notified that our retail space at the Painted Tree in Cary, NC was ending due to the closure of the company nationwide. Boo! We decided to take this as our push to focus on sales through our website and our social media pages. We see this as an opportunity to share our pieces with those further than our local market, which is something we have been asked about quite a bit. We are very excited about this next step in our business journey!
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Will you be attending any vendor fairs or holiday shows where I can purchase your products?
Yes! We are currently working on our show schedule for 2026. At this time, our events will be within North Carolina, but we have some really exciting possibilites outside of the state coming in 2027! Stay tuned for that. In the meantime, the best way to know where to find us is to check the 'Upcoming Events' section of the website, and also follow us on social media where we will post more information.
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Do you take custom orders?
No. At this time, we are not accepting custom orders.
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I'm local and don't want to pay for shipping. Do you offer pick-up as an option for my purchases?
Yes! Saving on shipping and avoiding the possibility of broken or missing packages is ideal, we agree. If you would like to pick up from our studio, just choose porch pick-up as your delivery option at checkout. We'll follow up with a message to confirm the time your purchase will be available, and to offer the address if you need it. We are located in Fuquay-Varina, NC. Our studio is located at our home, so we don't post the physical address on the website.
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How does shipping work when ordering from your website?
Here are some items that might be helpful to know before ordering.
- At this time, we do not ship internationally.
- Please make sure all information is correct when checking out, especially the address the items are being shipped to. Once the package leaves us and you are assigned a tracking number, we are unable to make any changes to the location it is being shipped to.
- If your item arrives and is damaged in any way, please let us know asap. When contacting us, make sure to include pictures so we can figure out what happened and decide how best to proceed.
- Finally, always keep in mind holidays, weather and special events can affect shipping times. We will get your item on the way as soon as possible following your order placement, and if there is a delay on our end, we will make sure to keep you updated.