Frequently Asked Questions

  • Why did you name your company The Ugly Pinch Pot?

    We discovered our love of pottery while home during the pandemic, using air-dry and oven-baked clay. When the world finally re-opened, we signed up for a pottery class, giving us access to the studio’s kiln. Our first class was learning about making pinch pots; however, we ‘may’ have been a little preoccupied and missed the instructor asking for a pinch pot from everyone before leaving. We spent the last few minutes of class pinching so fast we thought our fingers would fall off. A few weeks later, after classes on glazing and firing, we completed our intro to pottery class, and we were presented with our final pinch pots. They were terrible! We promised to hide them, never to be seen again. In early 2024, our pottery became more than a hobby, and we found ourselves needing a business name. One afternoon, our brainstorming turned into giggles as we talked about our pinch pots. Those ugly pinch pots.

    And there it was!

  • Are your pieces available other than on your website?

    Yes! In addition to our website, our pieces can be found at Painted Tree Boutiques in Cary, NC. The Painted Tree is a retail experience with hundreds of booths offering a variety of products from home decor to fashion and gifts. You can find our store in booth B18.

  • Will you be attending any vendor fairs or holiday shows where I can purchase your products?

    Yes! We are planning to attend a few events around North Carolina during 2025. We are still working on the details of where we will be. The best way to know where to find us is to follow us on social media where we will post more information.

  • Do you take custom orders?

    No. At this time, we are not accepting custom orders.

  • Do you have the same pieces on your website that you carry in your store or at markets?

    Because we produce our pottery in small batches, certain pieces available in one location may not be available in all locations. Items shown on our website are available for purchase and shipment, however, at this time we are unable to provide shipments for items stocked at the Painted Tree or seen at a market we are attending.

  • How does shipping work when ordering from your website?

    Here are some items that might be helpful to know before ordering.

    • At this time, we do not ship internationally. If this changes in the future, we will be sure to note it here.
    • Please make sure all information is correct when checking out, especially the address the items are being shipped to. Once the package leaves us and you are assigned a tracking number, we are unable to make any changes to the location it is being shipped to.
    • If your item arrives and is damaged in any way, please let us know asap. When contacting us, make sure to include pictures so we can figure out what happened and decide how best to proceed.
    • Finally, always keep in mind holidays, weather and special events can affect shipping times. We will get your item on the way as soon as possible following your order placement, and if there is a delay on our end, we will make sure to keep you updated.